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Portsmouth SEND Information, Advice and Support Service (SENDIASS)

Portsmouth SEND Information Advice and Support Service ( SEND IASS)  is a service available to parent/carers of children and young people with special educational needs and disabilities between 0-25yrs and to young people aged 16-25 who have special educational needs and disabilities. The support and advice we provide is impartial, confidential and free. We will listen to your concerns about special educational needs, disability, EHC plans and other educational queries. Our service is statutory and is available to all Portsmouth parents, carers and young people. ‘Parents’ includes all those adults with parental responsibility. We aim to build partnerships between parents, carers, young people and the professional they are involved with. We aim to empower those parents/carers of children and young people with special educational needs and disabilities so they can take an active and informed role in their child’s education and development.

Below you will find a short animation funded by the Department for Education to help children and young people with SEND and their parents learn about the service and support on offer from their local “Information Advice and Support Service” and how a local IASS team can be contacted – including how to access the national Helpline provided by Contact.

Where the service is provided?

We cover the City of Portsmouth. PO1 – PO6.

We support by:

We offer up-to-date and impartial resources and information about the law on special educational needs (SEN and disability).

This includes:

  • Your rights and choices.
  • Education, health, and social care.
  • Preparation for meetings.
  • Building confidence to express your views and concerns.
  • Work alongside schools, the Local Authority, and other professionals to develop positive
  • Support to understand forms, letters, and reports.
  • Information and training sessions for professionals, parents/carers, and young people.
  • Opportunities to participate through local forums to inform strategic commissioning.
  • Referral/signposting to the other agencies (where appropriate).

Who can access the service?

The service is available to parent/carers of children and young people with special educational needs and disabilities aged between 0-25yr. ‘Parents’ includes all those adults with parental responsibility

Expected outcomes for children and young people and their families accessing your service:

• Confidential advice by telephone, email or face-to-face.
• Information to understand the legal SEND framework.
• Help you to get your views heard.
• Help to understand and navigate send processes and procedures.
• Help understanding your rights.
• Support to ensure yours, or your child’s or young person’s educational needs are being met

T. 0239 323 3656


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