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Well-being and Family Life During the Covid-19 Outbreak

During these unusual times, some children and young people with Special Educational Needs and Disabilities may become anxious and confused.  They may be out of their usual routines, be missing familiar support and might also need to access medical treatment outside of the home. All of this can impact on family life.

On this page we have collated a number of resources and information on services that might be able to help you through the Covid-19 outbreak.

If you are struggling to manage any challenging behaviours within the home during these times, you can find advice and information  below.


Click here to return to the main Covid-19 information page.

Information, Guidance and Helpful Resources

Talking to your child about Coronavirus

Click on the image above to download a helpful factsheet on Corona virus for children.

Support at home

PCC Early Help Service

Parenting support information sheet for Parents Click here to download the document


Portage are still making telephone contact but have temporarily stopped all home visits. New referrals to the service will need to be discussed before a referral is made. Portage Plus  are not taking any new referrals for children starting school in September 2020.

For more information you can contact the service manager , Sharon Ensor  via email or telephone.


PCC Family Hub support

Family Support Workers are here to help you. If you would like to talk about any aspects of parenting please email & book your 30 minute phone appointment. #PortsmouthFamilyHubs


Contact – For families with Disabled Children

Contact have put together some tips and ideas for coping at home. You can access all this information and more ( including some excellent Frequently asked questions) by clicking here. 





Managing Increased Anxiety and Challenging Behaviours during the Coronavirus Outbreak

Early Help Parenting Practitioners

Behaviour Management Support 

If you need advice and support in relation to managing new routines within the home, the Early Help Parenting practitioners are available.

Parents can book a session at a “parenting surgery”. These 30 minutes slot offer an opportunity to discuss specific behaviour issues and understand what is on offer in the city.
Email us:

There are a range of online resources which can help from the Positive Parenting Programme.

For parents who have attended NVR Parenting programs we are offering a regular virtual “drop in” session- If you would like to be included in this please email and a Parenting Practitioner will contact you to arrange a suitable time.

For all parenting enquiries please contact:
(Including your postcode and the age of your child)


Triple P  Top Tips for Parents and Carers during Covid-19 –

Coronavirus Parenting Top Tips click here to read

Portsmouth Educational Psychology Service

Follow the team on Twitter. They are sharing lots of updates, ideas and resources to help manage well-being  and anxiety during these challenging times. You can visit their Twitter feed by clicking following this link :

The Challenging Behaviour Foundation (CBF)

CBF have made available a wide variety of resources, including videos to help parent carers during these difficult times. They have resources particularly aimed at parent carers fo children and young people with Learning Disablities. There are a wide variety or information sheets, visual aids and tips for you to download.  Click here to visit their dedicated Covid-19 page.

The SEND VCB Project – Yvonne Newbold

The SEND VCB Project supports families of violent children who also have an additional need to help their child be happier & calmer.. We now have over 300 success stories and a Facebook Group. Click here to visit the Facebook group.

Taking care of yourself during the pandemic - Parent Carer wellbeing and Mental Health Support

We know some families are finding things particularly difficult at the moment due to the covid-19 pandemic. With education settings not open to all, parents and carers are finding themselves with new pressures and it is really important that you take care of your wellbeing and mental health, as well as that of your child or young persons. We have put together a helpful list of places where you can reach out for extra support.

If you are finding things difficult at home we would encourage you to speak directly with your child/young person’s education setting and ask them what types of support they can also offer.  Education places are still open to vulnerable children/young people and we expect education settings to work with their families when allocating places and to consider individual needs.

Portsmouth City Council Carers page

Click here to visit our designated page for all carers on the Portsmouth City Council Website. You will find a variety of information covering assessments, crisis help and services.

Portsmouth Carers Centre

Portsmouth Carer Centre office is closed for face to face visits but parent carers can contact Portsmouth Carers Centre by phone, email or Messenger.

We will call a carer back, provide emotional support, discuss their coping strategies, self-help tools or we will just listen. We might only advise or refer carers to access other organisations for more in depth support ( such as Positive Minds or Talking Change)


Telephone number – 023 9285 1864

E-mail –

Solent Mind

Solent Mind offer Mental Health Support services across Portsmouth and Hampshire. They have recently launched a designated Coronavirus well being helpline .  

In addition to this they have made two weekly online groups that you can access from home on a computer, tablet or phone through web chat platform, Zoom. The groups take place:

Wednesdays, 12pm – 1pm
Thursdays, 7pm – 8pm

Click here to find out more 

Positive Minds Portsmouth 

Positive Minds Portsmouth provide trained wellbeing advisers who are there to offer informal support for anyone who feels low, worried or hopeless in Portsmouth.

They provide both 1:1 and group support. Most of this is currently being offered remotely and via Zoom.

Click here for contact details and to find out more. 


Cerebra have created a Parent Carer Emotional Well Being Guide. This contains lots of information on looking after your own well being when you have a child or young person with a learning disability.

Click here to download the guide.


Top Tips to improve your mental well Being.

Snap Charity

A coronavirus guide to manging your child’s and your own anxiety during these challenging times.

Click here to read the guide.

CONTACT – For families with disabled children

‘Listening Ear’ service which provides free 1-1 support for parents via a telephone appointment with a family support adviser, at a time that suits you. They can help with emotional support, strategies for reducing your child’s anxiety and challenging behaviour or help you with structuring the day.

Virtual Family Workshops – Contact’s popular free workshops programme is now online. Topics include: Money matters, Encouraging Positive Behaviour, Wellbeing for you, and Managing your child’s sleep.

Click here for more information on the workshops.

Click here to visit Contact’s Family wellbeing page for more information, advice and useful links.

Please don’t forget if you are struggling to speak with someone you can email the Local Offer directly and we will always try to signpost and support you to find the right services.


Click here to return to the main Covid-19 information page.

Useful Apps for Mental Health and Well-being

Where to go for support if you need extra help with family life

Get in touch - tell us what you think

Contact the Portsmouth Send Local Offer to gain help, get more information or to leave feedback about the website.

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