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Portsmouth Local Offer SEND Service Updates

During these unusual times, local area services and organisations have had to adapt and adjust the ways they are offering support to families.

We have created a page on the Local Offer website to keep parent carers and young people informed of these changes and what is currently available to families in Portsmouth City.

Click here to return to the main Covid-19 information page.






Portsmouth Local Offer SEND Service Updates

Portsmouth SENDIASS

Portsmouth SENDIASS

Facebook page:


Our advisors are all still working remotely and can support families with information, advice and support.
We are no longer able to meet with parents or young people but will endeavour to give support over the phone, via email or a virtual call.

Main contact during the Coronavirus Outbreak: Katherine Vowles
You can call us on 0300 303 2000 or email
We are working Monday – Friday from 9am – 5pm.

Key Questions

I need help with filling in forms for my child’s EHCP, who can help me?
We are able to help you and will arrange for a phone call or a virtual call. We can still send things to you via the postal service.

PCC Vision and Hearing Team

PCC Vision and Hearing Team

We are no longer visiting homes or Education Settings but we are working from home and can be contacted via phone or email to discuss any issues or concerns particularly around accessing any Online Learning or transition to or between Education Settings. We welcome contact from parents/carers, Education Settings or other professionals working with CYP on our caseload.

Main contact details during the Covid-19 outbreak

Amanda Richards

Mobile phone number 07985 520772


Educational Psychology Service

Educational Psychology Service







Boogiemites Portsmouth

Boogie Mites Portsmouth

Boogie Mites are running live sessions through Facebook on Mondays and Fridays at 10:00am.

Main Contact details during Coronavirus outbreak

Pauline Nixon
07963 884428
Facebook: Boogie Mites SEN and Boogie Mites Hayling Island



CAMHS - Child and Adolescent Mental Health Service


We continue to accept and process referrals to all the teams with in CAMHS this includes: Single point of Access (SPA), Extended Team, CAMHS LAC team and CAMHS LD team. The SPA team continue to offer a Duty service and take calls from professionals, parents and young people.

We are no longer able to offer as many face to face appointments as we are following the Government guidance on social distancing. We continue to offer face to face for some crisis cases if this cannot be completed by telephone and for reviews related to anorexia and medication which require physical checks such as weight and height.

The CAMHS Liaison service has started. The service hours are 9am until 10pm. This is to assess young people who self- harm.

We are offering telephone contact for the Drop in for young people age 13-18 on Thursdays between 5 and 7. They can still phone CAMHS between 9 and 5 do not need to wait for the out of hours service.

Staff continue to maintain telephone contact with all the families on their case load.

We are able to offer some new appointment s but acknowledge some children, young people and their families would rather wait for a face to face appointment rather than an appointment by phone or video.

Main contact details during the Coronavirus Outbreak

0300 123 6632 – This is the number for CAMHS reception. The administration team can transfer the calls to the SPA team where the Duty team operate from.
Families can ask to be put through to the staff member working with them or the team working with them if they have already been seen and allocated a staff member to work with

Other key information

  • A young person or child needs to be accompanied by 1 adult for any appointment offered face to face ( we are not offering group or appointments for all family members)
  • Personal protective equipment such as masks, gloves and aprons will be worn by staff for face to face contact
  • We are checking prescriptions daily. These are then updated by one of the Doctors in the team or Nurse prescribers. CAMHS staff are hand delivering prescriptions to the families or an agreed pharmacy.


Solent NHS Trust Health Services

Solent NHS Trust Health Services have produced an Easy Read document explaining some of the changes to their services.

AI Coronavirus communications with logo and date solent NHS

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Contact the Portsmouth Send Local Offer to gain help, get more information or to leave feedback about the website.

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