This privacy notice tells you about how Portsmouth Vision and Hearing Team collects and uses personal information. It applies to information we collect about your child.
What information do we collect?
We collect information about your child that is relevant to their sensory impairment and their educational needs. Information is collected from parents, the school and the child themselves. Sometimes information from other sources is provided to us by parents directly or with parental consent. For example there may be a report from another professional you would like the Specialist Teacher Adviser to know about.
Why do we collect your information?
Portsmouth Vision and Hearing Team uses personal information to provide advice, guidance and support relating to your child’s sensory impairment and their educational needs. We also contribute to Education, Health and Care statutory assessments.
How we use your information
Portsmouth Vision and Hearing Team uses personal information to help in the assessment we make of your child’s sensory impairment and educational needs.
How do we keep personal information secure?
All our staff are trained to make sure that information is kept securely. We use secure emails to send emails securely and the “Shared Secure Environment” is used to send information to and from schools.
How long do we keep hold of personal information?
Records will not be kept for longer than necessary. Portsmouth City Council policy is to retain education records for six years beyond a young person’s eighteenth birthday.
Access to personal information
You can find out if we hold any personal information about your child from the Business Support Team for the Vision and Hearing Team and they can tell you the process for making a ‘subject access request’.
Sensory Impairment Business Support Team
Floor 2 Core 6, Civic Offices
Guildhall Square
Portsmouth
PO1 2EA
023 9268 8612
Sharing or disclosing personal information
We will share our report(s) with you. We will share our report(s) with your child’s nursery or school or college and this information would be held within your child’s file at nursery, school or college and it will be forwarded on to their next educational setting with their records. We will share our report(s) with the Special Educational Needs and Disabilities Team in PCC if your child is undergoing an Education, Health and Care Assessment. We will share our report(s) with other agencies and teams in consultation with you, for example, Audiology Clinic, CAMHS, School nurse, Speech Therapist, amongst others.
Complaints or queries
If you have a complaint or query about how we collect and use personal information or if you want a change to be made to your record or want to object to your processing of your information, please contact:
Service Manager, Education Support and Principal Educational Psychologist
Portsmouth Vision and Hearing Team
Children, Families and Education
Floor 2 Core 6
Civic Offices
Guildhall Square
Portsmouth
PO1 2EA
023 9268 8612
For details of Portsmouth City Council’s privacy policy, retention schedule and how the City Council collects and use personal information, see the Data Protection Privacy Notice on the Council’s website or contact dataprotection@portsmouthcc.gov.uk.
You can contact the ICO for independent advice about data protection/privacy/information sharing at this address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 (if you prefer to use a national rate number).
Changes to this privacy notice
This privacy notice was last updated on 05/01/2024.
